Owner User ID greyed out under all Phones on Cisco UCM6

Unanswered Question
Dec 5th, 2008

I have Cisco UCM6 setup and have the following issue (or situation).

I'm trying to associate the User ID to a phone for Mobile Connect

However, the Owner User ID is greyed out under all Phones.

Is there something I need to do to order for me to make changes to the Owner User ID for a phone?

Thank you!

I have this problem too.
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Chris Deren Sat, 12/06/2008 - 12:21

It's probably becuase extension mobility is enabled on the phone.

Disable EM on the phone, select the user then, and then re-enable EM if you need it.




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