7921 works on CME but cannot reach internet.

Unanswered Question
Dec 5th, 2008
User Badges:

We have a AP1131AG that has 2 ssid's set up, one for GuestNet that is broadcast and one that is not broadcast that is for the 7921 phone.

The phone works fine with the CME, can make and receive calls fine.

But the GuestNet ssid can only connect locally and not the internet. If I ping and outside address from the 2811 that we are using for the CME it comes back successful. When I am in the AP, I can ping past the router to the DNS server but not the internet.

Anyone have any ideas, I'm really struggling here.

Thank you!!

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
migilles Fri, 12/05/2008 - 16:27
User Badges:
  • Cisco Employee,

May want to re-word the title here as it sounds like it's an issue with the 7921, when it's really an issue for the guest network for pc users.

I would suggest to check your routing.

Georgios Nikitas Mon, 12/08/2008 - 02:19
User Badges:

If your DNS server is inside your Network, then it looks like a NAT problem. It looks like your router is not doing NAT to the IPs of the guest network, thus they cannot reach the internet.


This Discussion