7921 works on CME but cannot reach internet.

ronald.eddy · ‎12-05-2008

We have a AP1131AG that has 2 ssid's set up, one for GuestNet that is broadcast and one that is not broadcast that is for the 7921 phone.

The phone works fine with the CME, can make and receive calls fine.

But the GuestNet ssid can only connect locally and not the internet. If I ping and outside address from the 2811 that we are using for the CME it comes back successful. When I am in the AP, I can ping past the router to the DNS server but not the internet.

Anyone have any ideas, I'm really struggling here.

Thank you!!

migilles · ‎12-05-2008

May want to re-word the title here as it sounds like it's an issue with the 7921, when it's really an issue for the guest network for pc users.

I would suggest to check your routing.

ronald.eddy · ‎12-09-2008

I got this issue corrected.

I needed to configure NAT.

Georgios Nikitas · ‎12-08-2008

If your DNS server is inside your Network, then it looks like a NAT problem. It looks like your router is not doing NAT to the IPs of the guest network, thus they cannot reach the internet.