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SOAP problem when trying to retrieve CDRs

Unanswered Question
Dec 8th, 2008
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Hello, i encounter a problem with SOAP when i try to retrieve CDR with an external billing software.

- CUCM 5.1(3)d

- Service activated on running


When we look at "http://@CUCM/realtimeservice" > "SOAP Monitor", we see the following error:

"The SOAP monitor is unable to communicate with the server" (cf. attached screenshot)


I tried this command in CLI and saw the following result:

admin:utils soap realtimeservice test 172.20.2.123 USERNAME PASSWORD

=========================================================

SOAP Automated Test Cases - Real Time service API testing

=========================================================

Setting up HTTPS..

Exception1 in CreatingTrustManager and setting as DefaultSocketFactory


***************************************

Setting up HTTPS failed

***************************************


I have made a clusterwide reboot but the issue is the same.


Any help would be appreciated !

Thanks a lot.

Julien.

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