SOAP problem when trying to retrieve CDRs

Unanswered Question
Dec 8th, 2008
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Hello, i encounter a problem with SOAP when i try to retrieve CDR with an external billing software.

- CUCM 5.1(3)d

- Service activated on running

When we look at "http:[email protected]/realtimeservice" > "SOAP Monitor", we see the following error:

"The SOAP monitor is unable to communicate with the server" (cf. attached screenshot)

I tried this command in CLI and saw the following result:

admin:utils soap realtimeservice test USERNAME PASSWORD


SOAP Automated Test Cases - Real Time service API testing


Setting up HTTPS..

Exception1 in CreatingTrustManager and setting as DefaultSocketFactory


Setting up HTTPS failed


I have made a clusterwide reboot but the issue is the same.

Any help would be appreciated !

Thanks a lot.


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