Fastdials and Personal Address Book

Unanswered Question
Dec 8th, 2008

Upgraded from CCM 3.3 to CCM 6.1. After the upgrade, users are unable to access Fastdials and Address Book from their phone. They receive an HTTP 404 error on the phone itself. I have updated the subscriptions with the current PIN. Ideas?

I have this problem too.
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Jaime Valencia Mon, 12/08/2008 - 11:40

both services are now embedded under the directories button of the phones. there is no need for a separate service



if this helps, please rate

jgentsch Mon, 12/08/2008 - 11:50

So if they are now embedded, where can I put the username and password inline so the user doesn't have to login?

Jaime Valencia Mon, 12/08/2008 - 11:54

refer to this bug, use the bug toolkit to see all details


Restore Fast Dials usage as a service on Linux, better than on Windows


Fast Dial usage not the same on 5.x/6.x as it was previously on 3.x/4.x / Windows


Attempting to use Fast Dials on 5.x, 6.x as they were available in Windows





if this helps, please rate

jgentsch Mon, 12/08/2008 - 11:57

So basically functionality has changed and you cannot make it function as before is what I am reading in this bug.

Jaime Valencia Mon, 12/08/2008 - 12:01

have you looked at the bug using the bug toolkit as i mentioned??



if this helps, please rate

kking2008 Mon, 02/09/2009 - 10:19

I have tried this procedure on a CUCM, and cannot get the authentication to work. Anybody else have any luck with this bugfix?


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