How to contact Cisco Press for support regarding e-book

Unanswered Question
Dec 8th, 2008

Hi Netpros,

Does anybody know how to get in touch with Cisco Press in order to get support with some e-books I have purchased last year. I can't open them since changing to a new laptop. I know I need to authorize the new laptop somehow but have no idea how to do it. When I try opening the file it redirects me to an adobe Digital Edition site. I installed the digital edition package. I then tried to login ( I have no idea which login I am supposed to use and so I created a new one) then I have no idea what to do next .. tried to call pearson .. they have no clue as they only deal with books (not e-books) .. any ideas how to get to CiscoPress support Directly would be much appreciated.

I have this problem too.
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Fernando_Meza Tue, 12/09/2008 - 14:22

Hi Brandon,

Thanks you but I have already tried the link ... which is unavailable ... I will try the email you mentioned. I actually send an email as well using the support contact that shows up on ciscopress and did not get any response .. hopefully this one will get me somewhere .. Cheers


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