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ISDN incoming calls dropping

shaunswales
Level 1
Level 1

‎12-09-2008 02:04 AM - edited ‎03-15-2019 02:58 PM

Hi There

We have an AS5850, with PRI's to the PSTN, this then routes calls to the CCM 6.0 server. When doing an ISDN debug error, I get the following:

025908: Dec 9 09:55:09.147 UTC: ISDN Se0/0.1/5/2:15 **ERROR**: call_incoming: c

all id 0x1171 call treated as DOV

025909: Dec 9 09:55:09.159 UTC: ISDN Se0/0.1/5/2:15 SERROR: process_pri_simple:

NO name in GTD

025910: Dec 9 09:55:09.367 UTC: ISDN Se0/0.1/1/1:15 SERROR: isdn_get_name_from_

gtd: false ret

Havent been able to find out what this means?

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jbayuka
Level 5
Level 5

‎12-15-2008 07:24 AM

Are all incoming modem callers disconnecting, or only some? Do the users train up completely and then get disconnected?

Is this a new config? Has it been working or problematic?

Please send the debugs of incoming problem callers.

debug isdn q931

debug modem

debug modem csm

debug ppp nego

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