Background Image Selection works on IP Communicator not the 7941 and 7961

e.giron · ‎12-09-2008

Background Image Selection works on IP Communicator not the 7941 and 7961. I get the Selection Unavailable on 7941 and 7961.

Rob Huffman · ‎12-09-2008

Hi Edil,

The size is different for 7941/61 - Desktops/320x196x4

So these must be configured properly.

Here is the information you need to customize the background image for 7941's and 7961's;

Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SCCP), Cisco IP Phone 7961G/7961G-GE and 7941G/7941G-GE

Customizing the Cisco Unified IP Phone

From this doc;

http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a00805ecd36.html

Hope this helps!

Rob

e.giron · ‎12-09-2008

Thanks Rob, this did indeed help, it doesn't tell you, you have to do one for each phone type, now I know, so If I add a 7971, 7962 etc, I have to get the sizes for those or are they pretty much the same?

Rob Huffman · ‎12-09-2008

Hi Edil,

You are most welcome my friend! Have a look at this great post from Martin. He has broken down the different sizes required;

7941 / 7961

Full size image- 320 pixels (width) X 196 pixels (height).

Thumbnail image- 80 pixels (width) X 49 pixels (height).

Directory "Desktops/320x196x4"

7942 / 7962

Full size image-320 pixels (width) X 196 pixels (height).

Thumbnail image-80 pixels (width) X 49 pixels (height).

Directory "/Desktops/320x196x4"

7945 / 7965

Full size image-320 pixels (width) X 212 pixels (height).

Thumbnail image-80 pixels (width) X 53 pixels (height).

Directory "/Desktops/320x212x16"

7970 / 7971

Full size image-320 pixels (width) X 212 pixels (height).

Thumbnail image-80 pixels (width) X 53 pixels (height).

Directory "Desktops/320x212x12"

7975

Full size image-320 pixels (width) X 216 pixels (height).

Thumbnail image-80 pixels (width) X 53 pixels (height).

Directory "/Desktops/320x216x16"

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cc15c8a/8#selected_message

Hope this helps!

Rob

andresfmg · ‎07-02-2009

what is the size for ip communicators? it doesnt works for me.

Jaime Valencia · ‎07-02-2009

IPC is a SW emulation of a 7970

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate