error message in CLI with CUCM 6.1.2 and 5.1.3

Unanswered Question
Dec 9th, 2008
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Hello I needo to know how to resolve this issue:

I get the nex message in CLI whe I do recovery password over CLI

The following error message is printed to the console:

"ide-scsi: hda: unsupported command in request queue (0)"

also I get sr0: CDROM (ioctl) reports ILEGAL REQUEST

please insert any valid CD/DVD Media

within 6.1.2.

Any can help me?

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Jaime Valencia Tue, 12/09/2008 - 09:14
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there was this bug with the same symptoms:


Password recovery utility fails to detect DVD drive on a 7825I

reach TAC as this would need root access



if this helps, please rate


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