No name is diplayed on the QSIG call with Alcatel 4400

Balasubramanian n · ‎12-09-2008

I have CME integrated with Alcatel 4400 on QSIG.Bothway calls are happening without any problem. I have a problem on the name display.

When Alcatel extension is making call to Cisco IP phone, the name of the Alcatel phone is displayed on the Cisco IP phone.

When Cisco IP Phone is making call to Alcatel phone, only number (CLI) is displayed, no name is displayed. But the name information is being sent to Alcatel system (We can see the name information in the Alcatel Trace).

Ramiro Beltran · ‎03-18-2010

Caller ID name is sent by your telco (if you pay for the service) and this capability does not exist within CallManager. If the carrier/telco is sending the caller ID name, it will be displayed on the IP phones.

However, if you are using H323 gateway ,and your carrier is sending you the name on the Facility IE Message, inbound caller name does not get displayed on the IP phone. H323 does not support Facility IE; only MGCP supports it.

These are the possible solutions:

1. In order to allow the gateway to detect the calling name on the Facility IE please enter the following on the serial interface generated by the

pri-group statement:(which is the D channel)

interface serialx/x/x:23

isdn supp-service name calling

2. Request the Telco to send the Calling Name Identification Delivery (CNID) as Display Information Element in the ISDN setup message

3. Configure the gateway as MGCP and register it to the CUCM.

paolo bevilacqua · ‎03-23-2010

H323 does not support Facility IE; only MGCP supports it.

Incorrect, both H.323 and SIP do support calling name transport

paolo bevilacqua · ‎03-19-2010

Have you configured

voice service voip

qsig-decode

Ramiro Beltran · ‎03-23-2010

No infact the only thing that you need is this:

interface Serial0/3/0:15
isdn sending-complete

and in the ALCATEL you have configured the option qsig advanced thats the key.

I have callmanager with MGCP gateway to the cisco 2811 and then E1 PRI QSIG with the ALCATEL, thats the best topology to support the features, because if you are using h323 gateway maybe you will have problems like this. MGCP is the best protocol that cisco have to transport legacy signaling over IP.

Mitash Bhatia · ‎04-16-2011

Hi Ramiro,

Could you kindly send me a sample configuration of VG to integrate with Alcatel.

Thanks.

jleon22 · ‎03-23-2010

You might also want to check to see if the Alcatel needs any upgrades to support the name presentation over QSIG.

Ramiro Beltran · ‎03-23-2010

It is supported, now it is working we just add this parameter (QSIG ADVANCED) in the Alcatel configuraction and that´s it.

MichelScavennec · ‎05-28-2010

I have the same probleme.

The Alcatel is configured as ECMA and the trunk Group as ABC-F using addajacent network where the signalling is defined as QSIG-GF.

I am not able to find any parameters as QSIG ADVANCED in the alcatel system.

Thanks to specify where you find this paramaters.

The software version of the OXE (A4400) PABX is R6.1.1 - F2.502.33.

I have attached the QSIG trace of these calls

Thanks

Michel

Abu Hadee · ‎04-16-2011

Hi

You need to have "isdn outgoing display-ie" under the D channel.

Thanks

- abu

julio.pacheco01 · ‎04-30-2018

Help.

I have the same problem and I have not solved it, someone already solved.

R0g22 · ‎05-02-2018

What is the complete call flow ? Do you have a TDM to IP termination or some sorts of what ?

julio.pacheco01 · ‎05-02-2018

Thanks for answering friend.

In the image the process of the call is shown I do not know if you want the log of it, greetings.

Ratheesh Kumar · ‎05-02-2018

Hi there

Please check 4400 settings similar to this :
Trans > Netwk Route Table > 13 = QSIG-GF with CMN avail on QSIG-GF
System = Compatibility GF = True, ISO Function = NO

Hope this helps!

Cheers
Rath!

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julio.pacheco01 · ‎05-03-2018

Thanks for answering friend.

Those parameters already had them as you indicate and even then it does not work.

Annex configuration of the Gateway port.

Greetings.

interface Serial0/3/3:15
encapsulation hdlc
no logging event link-status
isdn switch-type primary-qsig
isdn timer T310 120000
isdn overlap-receiving
isdn protocol-emulate network
isdn incoming-voice voice
isdn map address transparent
isdn supp-service name calling ie 40 cs 0 profile ROSE operation-value-tag ECMA
isdn send-alerting
isdn sending-complete
isdn outgoing ie facility
isdn outgoing display-ie
isdn outgoing ie redirecting-number
no cdp enable