I have a site where we block Caller ID on our outbound calls. The router is a 2801 with 12 FXO ports and 12 POTS lines. When a user presses an 8, we will send the outbound call out over one of the POTS lines. The problem is that if we try to call a number that won't accept calls from a blocked Caller ID (like ours), we cannot call that number. So I tried 8, *82 (unblock Caller ID), and then the #, and I get the Cisco "Your call cannot be completed as dialed". I see a route pattern defined in CCM, but since the 2801 is in H.323 mode, I don't think it's relevant. Would I need a route pattern in the 2801 and what would it look like?
Hi Doug, if I have understood your requirement correctly, you are attempting to create a unique route-pattern which when the user dials the prefix the call is routed via the H323 gateway and uses an outbound dial-peer which does not restrict CLID?
Where is the CLID currently restricted, on the gateway endpoint?, route-list group detail? or individual route-patterns?
A possible solution to this problem, is to ensure that your route-patterns towards the outgoing H.323 gateway are configured so that CLID is restricted not the endpoint or on the route-list group detail.
Create another route-pattern with a unique destination pattern or prefix which also has the same H.323 destination-gateway as the others. However, ensure that CLID is not restricted and that you discard any digits so that the appropriate outbound destination-pattern on the pots dial-peer is matched.
For example, if your outgoing pots dial-peer is 9T on the gateway, then you will need to ensure that your new route-pattern forwards all the digits with the exception of the prefix.
You could create a route-pattern with 82.9!#, and discard digits pre-dot, this will then forward 9 and the following digits and then match the destination-pattern 9T dial-peer.
The # signifies end-of-dialling otherwise you will have to wait for the interdigit timeout when using variable length patterns.
With this setup all called numbers 9.... which do not start with 82 will match the existing patterns and CLID will be restricted and routed out of the pots dial-peer with the destination-pattern 9T.
If the user dials 829.......# then the route-pattern 82 will be matched and CLID will not be restricted. 82 will be stripped, and the called number 9...... will match the same outbound destination-pattern 9T.
Hope this helps.