12-10-2008 06:06 AM - edited 03-15-2019 03:00 PM
Hi Everyone, We're trying to get all calls out of hours to ring a dummy DN that will forward all calls during the day to a hunt group and by night pass the call straight through to an answer machine that is connected to the FXS port. Whats happening at the moment is that when night service is active the calls are still ringing on the phones and then ringing through to the answer machine. Is there anyway to by-pass the calls ringing the phones and go straight to VM? I can sort of achieve this by having the users log out of the hunt group but I don't think that this will be an accepted solution moving forwards. Hopefully the following config will explain our setup:
voice-port 0/1/0
input gain 6
output attenuation -6
cptone GB
timeouts interdigit 3
connection plar opx 115
impedance complex2
description Exchange line 2
!
dial-peer voice 114 pots
tone ringback alert-no-PI
description **FXS Extn 114 Answer Machine**
destination-pattern 114
progress_ind setup enable 3
progress_ind progress enable 8
port 0/0/0
!
ephone-dn 1 dual-line
number 301
pickup-group 1
description Jane
name Jane
call-forward max-length 12
huntstop channel
night-service bell
!
!
ephone-dn 2 dual-line
number 302
pickup-group 1
label Extn 302
description Donna
name Donna
call-forward max-length 12
huntstop channel
night-service bell
!
!
ephone-dn 144 dual-line
number 144
pickup-group 1
description **Dummy Ephone**
call-forward all 115
call-forward night-service 114
night-service bell
!
!
ephone 1
device-security-mode none
mac-address 001B.D53D.9D3D
ephone-template 1
type 7931
button 1:1
!
ephone 2
device-security-mode none
mac-address 001B.D508.65E3
ephone-template 1
type 7931
button 1:2
!
ephone-hunt 1 sequential
pilot 115
list 301, 302
final 114
timeout 5, 5
description **Main**
display-logout All Agents Logged Out
12-10-2008 07:12 AM
If you remove "night service bell" from ephone-dn 1 and 2, do they still ring when on night service?
Brandon
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