What Protocols are supported for the WLC config fetch ?

Telnet and SSH.

Doesn't work in our environment. Config Fetch always fails on the WLC.

The Credentials ( Telnet, Telnet enable, SNMP RO ) are all corect, also the inventory collection is successful.

For the Config fetch I always get the following error-message.

Selected Protocols with order ==> SSH,Telnet,TFTP

Execution Result:

Unable to get results of job execution for device. Retry the job after increasing the job result wait time using the option:Resource Manager Essentials -> Admin -> Config Mgmt -> Archive Mgmt ->Fetch Settings

I already increased the Fetch Settings time from 120 to 300 without success.

Yes it was failing for me inspite of the LMS patch/device package... and then I found one small pc. of info in one of cisco's pdfs...

the WLC has to be min 5.0.148.0 !!

I found a serious bug in config archive with SSH and the WLC, MDS, etc. platforms. An infinite loop gets triggered. I have a patch which is available by contacting the TAC and referencing CSCsv95235.

I am having problems with the config fetch on the NME-AIR-WLC8-K9 running 5.1.151.0. I am using telnet, not ssh so the bug you mentioned doesn't apply. I've checked/re-checked credentials, I can telnet fine to the device but config fetch fails (however inventory collection does work).

Please let me know if you have any ideas on this.

Thanks

Please start a new thread for your problem.

Hello Joe,

the patch is working fine.

Many thanks for the great support.