Extension Mobility with UCCX

Unanswered Question
Dec 10th, 2008
User Badges:

I am having a problem with supervised transfers using the agent desktop with Extension mobility. I have checked CSS, locations, regions but all appears to be ok. When I try and do a supervised transfer, supervisor intervention or barge in, I get a fast busy. Any ideas?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
ivillegas Tue, 12/16/2008 - 08:59
User Badges:
  • Silver, 250 points or more

What version of CRS are you running?


This Discussion