When trying to redial a missed call from the directory it calls
1010 instead of 1 to get out. This is because this is the detail
displayed/captured for incoming calls.
when I call it from home (other external phones) it adds 10 in
front of number.
BUT when I call from my vodafone itz mobile it appears ok.
Had a look through and checked translation patterns etc. but can't find anything.
1) issue is : on all cisco ip phones, when we get an external
call we get an extra 10 in front of the number.
2) but if I call from my work mobile which is in the vodafone ITZ group it shows up correctly. e.g. 1021894373
I suspect it is something simple like a route pattern or list, or translation pattern.
IF I call my ip phone from my hcc mobile it appears ok, but if I call from my personal mobile it adds 10 in front.
So this leads me to think it is something up with the original
Actually when user calls m phone, caller Id looks ok but when I
pick up the phone it adds 10 in front.
1) When I get a call the number appears ok, but when I checked
the directory of missed/received calls it has 10 in front.
2) I was at another site the phone there and it did
not have the problem.
It is possibly just IS users in this current dhcp scope ?