CAD Recording - UCCE w/CVP

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Dec 11th, 2008
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My company is in the process of deploying a UCCE with CVP solution with several remote sites. I understand the calls can be recorded via CAD but recorded calls are stored centrally at the core. Is it possible to record and store these calls locally with CAD? If it is possible, roughly how much work is required in order to achieve it.

Thanks in advance for your help.


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safety2008 Thu, 12/11/2008 - 05:57
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You can also use supervisor destop to listen and store, on a network drive.


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