Avoid UMR functionality

Unanswered Question
Dec 11th, 2008
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Hi all,

I need to stop UMR for a unity 5.x in unified messaging configuration with exchange 2007.

I don't want any messages collection during an exchange fault.

how can I do?

thank you


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culittle Thu, 12/11/2008 - 08:07
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  • Cisco Employee,

What are you wanting Unity to do, when it is unable to communicate with exchange? Not answer any calls? Without UMR, you are unable to leave or retrieve any messages, while Exhange is down.

carlo.lattanzio Thu, 12/11/2008 - 08:09
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that's it.

my customer want that when Exchange is down, Unity doesn't archive/retrieve any messages.

he prefere that during an exchange fault unity advice that it's impossible to leave a message.


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