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Callmanager change of IP address,callmanager service is hardly up.

nickolaskoiser
Level 1
Level 1

Hello,

I changed the IP address of the subscriber callmanager and as such the subscriber callmanager and the callmanager service hardly stays at an active state.

Clustering is not working since all the devices are registered to the publisher.

How can i resolve this?

Please help,i have never seen this before-i thought it should'nt be a problem with callmanager 6.1

Please help,i have limited time to implement this project.

Thanks.

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi Nicholas,

Did you change the Sub's IP Address reference in the Publisher?? The steps are shown here;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/6_1_2/ipchange/ipchg612.html#wp186132

Hope this helps!

Rob

Hello,

It seems to be working ok today,

i actually did'nt go through all the steps in this procedure-i did restart all the servers in the cluster.After doing this,all was okay.

Am monitoring the situation.

Thank You.

allan.thomas
Level 8
Level 8

Unless you following the documented steps for changing the IP address, then you will certainly run into problems:-

Changing CallManager IP Address:-

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/6_1_2/ipchange/ipchg612.html

You need to ensure that you change the server configuration IP address in CallManager before changing via the CLI?

Can you kindly confirm whether you followed these steps, it will help determine where the issue resides?

Regards

Allan.