CDR for Customer Reports Package

Unanswered Question
Dec 12th, 2008

Hello all,

I'm trying to pull usage statistics for a 1-800 number that we own. How do I pull this information down from CUCM using the CAR tool? I can't seem to find the right report that gives me what I need. For instance, I'm looking for statistics per day/month that show Attempted Calls, Completed Calls, Percent Complete, etc. We are using CUCM 4.2(3)

Thanks in advance.

I have this problem too.
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Jaime Valencia Fri, 12/12/2008 - 11:29

CAR doesn't go that far. it does not have that kind of information natively, it will only show you the calls, not any percentage or completed, etc.

you need a 3rd pary billing SW if you need all that

HTH

java

if this helps, please rate

mikechristensen Fri, 12/12/2008 - 11:31

Well honestly, if I could get that, I'd be in good shape. Where can I pull that info from. Not too familiar with CAR yet.

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