Translation Route to VRU

Unanswered Question
Dec 15th, 2008

We use IPCC enterprise 7.0. In ICM script we use this node for executing scripts that reside on the VRU.I want to use TRtoVRU twice: TRtoVRU 1, run ext. script 1, TRtoVRU 2 , run ext. script 2.

The problem is that second call to TRtoVRU2 alwais failed.

May be exist any workarround?

I have this problem too.
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david.macias Mon, 12/15/2008 - 12:59

Why would you need to use the TRtoVRU node twice? Once should apply for both scripts, assuming on the same VRU.

david

vladimirbanker_2 Mon, 12/15/2008 - 13:03

I monitor ports of IVR(VRU) in separate CTI application.Using different TRtoVRU will give me possibility to get different RP in both requests.

vladimirbanker_2 Mon, 12/15/2008 - 22:56

Translation Route to VRU use CTI Route Point defined at IVR as JTAPI Triggers.

I need to arrive at IVR(VRU) in both request to a different Route point.(It is internally to provide different call information to my tapi application).

bullett Tue, 12/16/2008 - 08:49

I'd do what Geoff suggests.

However, have you tried using the remove from queue node in ICM? This should allow you to use different TR and CTIRP although it's a complex way to achieve your result.

Bully

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