not able to connect ASA thru ASDM

Answered Question
Dec 16th, 2008

Hi,

I'm not able to connect ASA thru ASDM from outside n/w the error is

"ASDM is unable to read the configuration from the ASA. please check the

configuration & your connection and then try again by clicking the refresh icon."

but able to connect from inside n/w

I have this problem too.
0 votes
Correct Answer by John Blakley about 7 years 11 months ago

Two things you should try:

Try from another computer that has an older version of the Java client.

OR

Try to uninstall the update that you just installed.

Usually if ASDM doesn't work, it's because of a java update.

HTH,

John

*please rate if helpful*

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
John Blakley Tue, 12/16/2008 - 05:13

Have you updated Java recently? Can you access it from a different system?

gandhi.ganesh Tue, 12/16/2008 - 07:02

yes, i have updated the java 2day only.

below is the version i have now in my pc.

J2SE runtime env 5.0

Java(TM)6 update 11

Java(TM)6 update 7

Correct Answer
John Blakley Tue, 12/16/2008 - 07:36

Two things you should try:

Try from another computer that has an older version of the Java client.

OR

Try to uninstall the update that you just installed.

Usually if ASDM doesn't work, it's because of a java update.

HTH,

John

*please rate if helpful*

Actions

This Discussion