MeetingPlace Express Installation

Unanswered Question
Dec 16th, 2008

I have an HP DL320 G5 418044-001. I am trying to install MPE 2.0.3 on it and I receive the error message of "Unknown platform for checking harddisk."

Even though this server is older this should be a supported model for installation.

I have this problem too.
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jgentsch Tue, 12/16/2008 - 13:46


I tried to install CUCM 7 just to see what it would do. It sees the machine as a MCS-7828-H3-2133. I can install CUCM 7, CUCMBE 7, or Unity Connection.

This is not an unsupported platform.

jgentsch Fri, 12/19/2008 - 08:26

The other error that I get is "Error detecting proper harddrive configuration" What is the proper harddrive configuration? I know that this is a supported platform.

Can anyone help on this?

David Hailey Mon, 01/26/2009 - 17:43

Your server is the configuration equivalent of the Cisco MCS 7825-H3. Going by the part number you gave, that indicates it was purchased thru an HP reseller. It is, technically, a supported platform - but you will need to verify your hardware specs (as-is) vs. info in the following links. If everything adds up, then it may be worth a TAC case to discuss. In particular, verify the RAM and number of disk drives.


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