A customer is asking for a solucion that generates calls based on a database of potencial clients. When the potencial clients answer the call they will be asked a question in which they should select two option or three option. after the option is selected a voice message is listen and the call finished.
The customer requires to get statistics from the system in order to know how the distribution of the option that have been selected.
As far as I know contac center can generate calls (outbond option) but my doubt is how to handle the statistics and the option the potential customer are going to select.
in addition to contact center is it requiered other application?