Solved: SFP's don't appear in LMS reports

cmartinvalle · ‎12-17-2008

Hi,

we have some SFP's connected to our switches (these switches are supported by LMS) but they don't appear in the reports.

I don't see anything about these devices in the supported devices tables.

Is it possible to get them shown in the LMS reports (User Tracking reports, I suppose)? Are they supported?

Many thanks.

Joe Clarke · ‎12-18-2008

Getting the serial number for most GBIC and SFP interfaces is not possible in RME as RME will only get the serial number for containers.

View solution in original post

Joe Clarke · ‎12-19-2008

No. Neither application delves that far into element management. The serial numbers would have to be tracked externally. You could also raise a product enhancement request with your account team to get this functionality in RME.

View solution in original post

Joe Clarke · ‎12-17-2008

SFP ports, or are you referring to switching modules in ISR routers?

cmartinvalle · ‎12-18-2008

Hi,

if we execute "show inventory" on the switches, we obtain this:

NAME: "1", DESCR: "WS-C3750G-12S"

PID: WS-C3750G-12S-S , VID: V06, SN: FCZ1209W059

NAME: "GigabitEthernet1/0/1", DESCR: "10/100/1000BaseTX SFP"

PID: , VID: , SN: MTD610640

NAME: "GigabitEthernet1/0/2", DESCR: "10/100/1000BaseTX SFP"

PID: , VID: , SN: MTD025561

NAME: "GigabitEthernet1/0/3", DESCR: "10/100/1000BaseTX SFP"

PID: , VID: , SN: MTD025608

but we cannot see this information in LMS reports. Is it possible to obtain it?

Thanks.

Joe Clarke · ‎12-18-2008

Getting the serial number for most GBIC and SFP interfaces is not possible in RME as RME will only get the serial number for containers.

cmartinvalle · ‎12-19-2008

And would it be possible to get them from the Campus Manager User Tracking?

Joe Clarke · ‎12-19-2008

No. Neither application delves that far into element management. The serial numbers would have to be tracked externally. You could also raise a product enhancement request with your account team to get this functionality in RME.