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399
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corporate directory

lkinchen
Level 1
Level 1

I am having a problem with only one user not able to see their corporate directory on their 7941 series phone. all other users in that office can see theirs. I have tried manually placing the URL in the directory option on the phone profile, didn't work. I have replaced her phone, didn't work. I have move the phone to a working location. Her phone doesn't work, but when I place the original phone back in place, the original phones works. someone please help. Callmanager version is 5.1.3.1000-12.

2 Replies 2

0rgalloway
Level 1
Level 1

Make sure the user is part of the "Standard CCM End Users" group.

virverma
Level 4
Level 4

I know this is for one phone but you can check this..

System>>Enterprise parameters and checked the URL under URL

directories.

Using Port number: 8080

Changed the Port number to 80, Reset the phones and Corporate Directory

option came up fine

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