Accessing Historical Data

Unanswered Question
Dec 17th, 2008

I have a CCX 5.0(2) implementation in which a customer would like to access the statistics database using SQL. What would the optimal way in which one could establish a connection with this database? Would the user trying to do this require "reporting" capability? What username and password would be best to use for accessing the database?

Thanks in advance!

I have this problem too.
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RICHARD MESSINGER Wed, 01/07/2009 - 06:56

Tony, Did you ever hear anything on this? I have a customer that wants to do the same thing because they are not satisfied with getting the information from the reports using a csv file.

Please let me know if you found anything.

Thanks

Tony Knight Mon, 01/12/2009 - 17:05

Unfortunately, I have not got any feedback nor have I found anything particular. Did you have any luck?

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