12-17-2008 06:53 PM - edited 03-18-2019 10:10 PM
I am running Presence 6.04 and CUPC 1.21/1.24 and have trouble placing calls when right clicking a contact. I can place calls without issue by right clicking a contact in the search menu. (i.e. hasn't been added as a contact)
Any suggestions...troubleshooter and server health are green.
12-19-2008 01:21 AM
Hi,
cupc outlook plugin is only supported to be used with personal OWN contacts!
Public contacts have to be added as personal contacts first :-( in order to get dialed...
12-19-2008 03:37 AM
I appreciate your reply. My problem was that I had a phone device listed in the "Preferred Phone" field of CUPC. This wasn't allowing calls to be placed via the CUPC buddy list/contact list. It had nothing to do with Outlook.
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