UCCX 3.5 to 7.0 Licence Conversion Issue

Unanswered Question
Dec 18th, 2008


Customer currently has UCCX 3.5 Enhanced.

I am carrying out the upgrade to version 7.0 Enhanced on a new server.

I've installed the OS and UCCX 7.0 on the new server

When I run the CCX 7.0 License Conversion Tool on the new server, I get the following error message:

'Cannot find 3.5 license at C:\Lic\3.5'

I copied the existing 3.5 license file into the C:\Lic\3.5 directory.

I've also attached this file.

Has anybody come across this before? Am doing someting wrong?



I have this problem too.
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Anonymous (not verified) Wed, 12/24/2008 - 07:25

The default directory is C:\CRALicense. Rename the directory to C:\CRALicense.

shane.orr Thu, 04/02/2009 - 12:19

Did you ever figure this out or anyone have any ideas. I have the exact same problem.

I am going from 3.5 to 7.0 on a new server as well.

License Error

Cannot find 3.5 license at C:\CRALicense

I have made sure the old .lic file is in that folder.

shane.orr Thu, 04/02/2009 - 12:37

Sounds good, thank you for your quick response.

I had actually emailed them so I started down that path already.

Much appreciated.


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