I recently bought a 7931 and am using it with callmanager ver 6.
The problem is that the transfer button on the phones just dont come on.
I have tried all manner of softkey configurations but the key is not coming on.
It is so bad because it is a secretarie's phone and she therefore has to do a lot of transfers.
I don't what the problem is i have tried the same custom softkey on other phone types and it works ok.
Am confused,the client is on my case.
Someone tell me what could be happening,i also tried another new 7931 phone and the same button is not working.
What have i not done?Is there something that should be configured somewhere.