Unity: Transfer Out of Mailbox

wrickk_2 · ‎12-18-2008

Is there a way to setup Unity so a user that dials-in to LISTEN to their voicemail can # back out to an operator or menu when they are finsihed?

I see the options to redefine keys for someone that dials in to LEAVE a message for a mailbox... but no options for the user that actually dials-in to his/her mailbox.

rcrumm_2 · ‎12-20-2008

Try using the * key once you have listened to your messages.

HTH

Randall

wrickk_2 · ‎12-30-2008

Unfortunately that just puts you back at the menu prompting you for user ID and password and there doesn't seem to be anywhere else to go from there.

Rob Huffman · ‎12-31-2008

Hi Rick,

Have a look at this excellent thread that has some good solutions to this query;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&topicID=.ee835d2&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc2a531

Hope this helps!

Rob