Problem with Cisco PIX

Unanswered Question
Dec 18th, 2008


Have a cisco pix 515E that is booting each certain time during day.

Caracteristics of PIX are:

Hardware: PIX-515E, 64 MB RAM, CPU Pentium II 433 MHz

Flash E28F128J3 @ 0xfff00000, 16MB

BIOS Flash AM29F400B @ 0xfffd8000, 32KB

Please anybody can suggestion to that problem???

Im attaching the show crashinfo.

Thanks very mucho for your answer.

I have this problem too.
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operaciones_redes Thu, 12/18/2008 - 11:47

Hello John, device has been function fine during 3 years.

one week ago begin with this problem.

John Blakley Thu, 12/18/2008 - 11:50

What time of day does it reboot? I noticed that it was at 8:00PM that it created the crashinfo. I also see that mguerrero modified the config on monday at 8:00PM. Do you know what that change was? What's going on at 8:00PM every night that you can narrow down?

operaciones_redes Thu, 12/18/2008 - 12:01

Client request me to review what was happening with pix, so i procede to review with my user mguerrero.

The only activities over pix was backup configuration and upgrade the firmware to 8.0.

Device reboots randomly during day, don't have specific hours.

The crashinfo and the new information attached now was done in 15/12/08 between 18H00 and 20H30 during testings and reviewing of the device.

John Blakley Thu, 12/18/2008 - 12:19

Did you upgrade firmware because of this issue, or did the issue exist and you were upgrading to try to fix it? I'm leaning towards you contacting Cisco. It could be a memory problem.



operaciones_redes Thu, 12/18/2008 - 12:23


i was trying to fix the problem... thinking could be a firmware problem.

But the problem is the same with firmware 7 or firmware 8.

ajagadee Thu, 12/18/2008 - 12:51


Looking at the tracebacks, your issue closely matches Bug ID CSCsk97830. But, the interesting part is the bug mentions crashes in Failover Pair and I dont think you are doing failover. So, not 100% sure that what you are running into is the bug mentioned above or the crash can also occur in Non-Failover Mode but is not documented in the bug notes.

Please open a TAC SR and provide them with the crashinfo/tracebacks and they should be able to assist you with this crash.



*Pls rate all helpful posts*

ajagadee Thu, 12/18/2008 - 12:59

Np. If you find the bug id, please do update the forum, so others who run into similar issues can benefit out of your post :-)



operaciones_redes Mon, 12/22/2008 - 06:26


Today have tested with another cisco pix and was the same problem of reload..

Im attaching the crashinfo for your suggestions..

Something aditional is that when i try to navigate from mozilla cisco pix reloads automatically, while internet explorer dont cause problems.

your comments pls.



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