On September 12, 2008 we migrated from Unity4x to Unity5x everything went fine with the migration for the most part. Just to make things clear, I am not a true UC or Unified Communication shop.
However, I do use the UC capability to retrieve users Voice Mail/.wav files to archive and for evidence is some cases.
The problem is thisâ¦ I have a user that has saved messages from back in 2005 or 2006 on their 7960 phone that are of a personal nature and extremely important to her.
With her Outlook Web Access client I can see all her voice mails including the one she wants.
BTW the dates stamps on VM's are wrong and show the earliest VM's to be September 12, 2008â¦the date of our migrationâ¦.which I hear is common.
Further information as follows:
Under Unity COS I have the âDeleted messages are copied to the deleted items folderâ radio button is checked. We never deleted messages.
I have no scripts or policies configured to move or delete voice mail.
The problem is when I go to listen to or save the .wav to a folder, I get this warning âPlease treat this as Personalâ and the .wav is not presented for download.
All the message after September 12, 2008 are easily downloadable.
Is there anyway around this? My next step is to tell her to record the VM's directly off her phone with conventional recording device.
What did you use for migration? If it was COBRAS you can use it's MDB viewer application to go fish voice mails out of the backup in raw WAV format if you like.
As for the date, that's an Exchange thing - When you insert the message and then go try to change the original send time, it will tell you "OK" but it lies - they don't let you monkey with the send time stamp via the interfaces we have to use. Importing onto Connection those time stamps get set correctly.