Unity Connection strangeness

Unanswered Question
Dec 19th, 2008

OK, here's a strange one. A caller left a voice mail message. The calling party was not affiliated with the organization to which Unity Connection belongs. The recipient of the voice message received an e-mail alert that she had received a voice mail message. The name of an employee of the organization was in the subject line of the e-mail (as in "Voice message from Jane Doe 7635551212 received...."). So how is it that Unity Connection stuffs the wrong name into the subject line of the message?

I have this problem too.
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Jaime Valencia Sun, 12/21/2008 - 16:16

do you have any translation rules or patterns configured that could deliver unity a DN already configured in CUC??

HTH

java

if this helps, please rate

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