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Unity Connection strangeness

sdavids5670
Level 2
Level 2

OK, here's a strange one. A caller left a voice mail message. The calling party was not affiliated with the organization to which Unity Connection belongs. The recipient of the voice message received an e-mail alert that she had received a voice mail message. The name of an employee of the organization was in the subject line of the e-mail (as in "Voice message from Jane Doe 7635551212 received...."). So how is it that Unity Connection stuffs the wrong name into the subject line of the message?

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

do you have any translation rules or patterns configured that could deliver unity a DN already configured in CUC??

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

I checked and there's nothing that would have done that.