7916 Expansion Module Not Coming up as option on phones

MIsatchenko · ‎12-19-2008

Hi All,

Running CM6.1.1.2000 and have just tried uploading the load for the 7916 module. I have done this on a test box with the same version, but this one will not come up as an option to choose when I go to choose the expansion module?

Any ideas?

Rob Huffman · ‎12-19-2008

Hi Michael,

I'm pretty sure that you need to add a newer Device Pack to add support for the 7915 and 7916;

Cisco Unified CallManager Device Package 6.1.1 (3113-1)

Release Notes

http://www.cisco.com/web/software/282074299/21536/cmterm-devicepack-6_1_1_3113-1_readme.html

This is the path for the download;

Voice and Unified Communications > Cisco Unified Communications Manager Version 6.1 > Unified Communications Manager/CallManager Device Packages > 6.1(1.3113) > cmterm-devicepack6.1.1.3113-1.cop.sgn

Hope this helps!

Rob