When using CRS Script editor in CCX 7(1) SR1 I get an error:java.lang.nullpointerexception. Reinstalled CRS editor plug in and Java to the latest versions, but still get the same error. How to get rid of it?
This might help somewhat:
"Cisco Customer Response Solutions (CRS) Software and Hardware Compatibility Guide" - June 16, 2008
This document lists the JREs compatibility with all versions of CRS:
Your version of CRS, CCX 7(1) SR1, uses JRE 1.5.0_011 or 1.5.0_014.
There is a bug reported for this issue. Followed it and it is fixed.