CUCM 6 Hardware Compatibility

Answered Question
Dec 22nd, 2008

Guys,

I am having problems installing CUCM6 on a HP DL380(G5) with below spec.

HP DL380(G5) 3.3GHz/1333MHz 6MB L2

2GB RAM

300GB HDD Space on Raid 5

The install fails with the below message:

Critical Error:

The Hardware you are using is not supported for this product. Installation will now halt.

I have checked the hardware compatibility matrix on Cisco.com website and I am not entirely sure how up-to-date the information on the site is. It says HP DL380-G5 (2 CPUs) with 2.33GHz is a supported platform for Cisco Unified Communications Manager 6.1.x. So if 2.33GHz is supported then 3.3GHz should also work in theory? Is there any patch or something I need to run before I run the install? Please help.

Appreciate your help, many thanks.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aecd8062a4f9.html

I have this problem too.
0 votes
Correct Answer by Jaime Valencia about 7 years 11 months ago

the specs from www.cisco.com/go/swonly need to be a PERFECT MATCH. not similar. exact part numbers outlined there are what the install disk will look for, if they are not found you'll get that error

HTH

java

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Correct Answer
Jaime Valencia Mon, 12/22/2008 - 08:38

the specs from www.cisco.com/go/swonly need to be a PERFECT MATCH. not similar. exact part numbers outlined there are what the install disk will look for, if they are not found you'll get that error

HTH

java

if this helps, please rate

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