I have a problem with Extension mobility. I have configured extension mobility exactly the same way as stated in Cisco documentation but I am not able to logon to the phone. On my 7961 phone, under the Logon/Logoff (extension mobility) service I see an extra option called Realm along with Username and Password. I can type in the username and password space but cannot type in Realm option. I left Realm option blank and click on Submit, I cannot login, it just keeps asking me for username & pwd without any error. Wondering if I have miss any step? I tried this on Cisco Ip Communicator, 7961 & 7970 phones but its the same.
Can you please help?
I followed the below steps:
Extension Mobility configuration steps
-->Verified Extension Mobility Service is Running under CallManager Serviceability
-->Configured Extension Mobility Service for Phones
-->Modified the Enterprise Parameters to Reflect IP Address of CallManager
-->Created Device Profile Default for Each Phone Model that shall Support Cisco Extension Mobility
-->Create Device User Profile for a User
-->Associated User Device Profile to a User
-->Configured and Subscribe Cisco Unified IP Phones to Service and Enable it.
Not sure if there is some permissions issue on Tom Cat or IIS...cannot figure out. Please help!