I have the VoIP monitor and recording working , we finally hear the calls , but we have severals concerns:
1) We want to record automatically calls to/from PSTN using only the IPPA , this can be done?
2) When we use the IP Phone Agent (IPPA) in Cisco 7911G , the IP Phone Screen maintain the Layout after a call or call attempt; it should go to normal display. In the other Phones we have (7941G) , it goes directly to normal.
3) Recording of calls between extensions of the CCME sound bad (robotic , with gaps), but recordings of calls from/to the PSTN sound fine.
4) How can we convert automatically the .raw files to .wav files?
Thank you for any help.