UM 5.X and deleting emails from phone

Unanswered Question
Dec 22nd, 2008
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when we access email from the phone and delete, it is permanently deleted. is it possible to block this or have it moved to the deleted items folder instead of permanent deletion?

using exchange 2007

thanks in advance

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Overall Rating: 5 (1 ratings)
Brandon Buffin Mon, 12/22/2008 - 13:38
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This is controlled by CoS in Unity. Go to Unity admin > Class of Service > Messages. There is a checkbox for "Deleted messages are copied to the deleted items folder".

Hope this helps.


a.gooding Mon, 12/22/2008 - 17:02
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thanks a lot and have a great christmas


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