12-23-2008 02:51 AM - edited 02-21-2020 03:10 AM
Hi,
Our Ciscoworks server is not alerting us when devices go down, high utilization etc...
Is looks like a service is down or one process has hung.
When I go into Alert and Event Sets, they do not show up.
CiscoWorks Common Services 3.1.1
Campus Manager 5.0.2
Cisco View 6.1.7
Device Fault Manager 3.0.3
Internetwork Performance Monitor 4.0.1
Integration Utility 1.7.1
RME 4.1.1
What service can I restart / stop to get our Alerts working again
Thanks
Anthony.
12-23-2008 11:50 AM
Please post the output of the pdshow command. Also, you might try upgrading to DFM 3.0.4. You may be seeing a bug where the devices go into a Learning state, and no longer generate events. This is fixed in 3.0.4.
01-05-2009 02:44 AM
01-07-2009 01:33 AM
Hi jclarke,
I upgraded to 3.0.4 and uploaded the pdshow, have you any ideas on this?
Thanks
Anthony.
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