12-23-2008 11:56 AM - edited 03-15-2019 03:13 PM
Hello,
I have a question, my users can't dial 800 numbers, when they try to call this is what I get. we have CCM 3.3 and the gateway is running h.323. we have the route patterns and the dial-peers configured
Calling Party Number i = 0x2181, '9163833333'
Plan:
dzl-2811#ISDN, Type:National
Called Party Number i = 0xA1, '18007887000'
Plan:ISDN, Type:National
*Dec 23 18:55:12.424: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x80D4
Channel ID i = 0xA98395
Exclusive, Channel 21
*Dec 23 18:55:13.176: ISDN Se0/0/0:23 Q931: RX <- DISCONNECT pd = 8 callref = 0x80D4
Cause i = 0x82B9 - Bearer capability not presently authorized
*Dec 23 18:55:13.180: ISDN Se0/0/0:23 Q931: TX -> RELEASE pd = 8 callref = 0x00D4
*Dec 23 18:55:13.188: ISDN Se0/0/0:23 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x80D4
dzl-2811#
30064771072d4294967296h: %ISDN-6-DISCONNECT: Interface Serial0/0/0:21 disconnected from 9168693597 , call lasted 37 seconds
"Cause i = 0x82B9 - Bearer capability not presently authorized"
this is the dial-peer on the gateway
dial-peer voice 800 pots
destination-pattern 918[06-7][06-7][2-9]......
port 0/0/0:23
forward-digits 11
thanks a lot
12-23-2008 12:58 PM
You'll actually need to include the entire SETUP message to see the bearer cap. Looks like you cut it off for this setup. If you can paste a good setup message and the 1800 setup, you can compare them.
12-23-2008 01:04 PM
12-23-2008 01:52 PM
There's nothing in here that proves one way or the other.
ISDN provider issues are the biggest guessing game. You never really know *why* they're disconnecting, and you just guess or change things until it works.
Get a good call, get a bad call, compare them. Start changing things until it works, then back out things until it breaks again.
I don't see any good calls in the logs to compare. Contact your provider and see what's going on.
hth,
nick
12-23-2008 02:31 PM
Do you have separate local and long distance trunks? 800 numbers are a local call, not LD.
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