Catalyst6509 arp issue, please help !!!

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Dec 24th, 2008
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Last Sunday one of our Cat6500 ( SW1 ) reboot due to electronic maintenance. After this switch up, some strange was happening.

1.Totally we have 4 Cat6500 switches, these switches connected via L2 EtherChannel with 802.1q enabled.

2.Both the SW1 & SW2 have L3 & L2 VLAN72 and used hsrp. these switches still have many other L2 & L3 VLANs.

3.There are many servers in VLAN72. for example : server A & server B. all of the servers connected to L2 VLAN 72 at another 2 Cat6500 switches : SW3 & SW4. Almost all of servers connected to SW3 switch.

4.I tried to ping server A from both SW1 & SW2 switches, the server A could reply successfully, but ping to server B failed. I used Sniffer to capture all traffics for VLAN72, while ping to server B, the SW1 & SW2 had not generate ARP request packet for server B, also when I execute debug arp, no arp request sent for server B, so no ARP & CEF adjacency entry for server B found in SW1 & SW2.

5.I also used another PC in VLAN 72 to ping to server A & B, both server A & B can replied ARP and ping packet.

6.If I create static ARP entry for server B at both SW1 & SW2, ping from SW1 & SW2 to server B success, both CEF adjacency table and arp table appear.

7.There are many servers have this problem, not only server B.

8.All switch CAM table was correct.

I upgrade SW1 & SW2 IOS to 12.2(18)SXF15a yesterday, but the problem still exists.... Please help !!!

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glen.grant Wed, 12/24/2008 - 04:03
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I would check to make sure the servers in question default gateway is actually pointed to the hsrp virtual ip . Is the hsrp active side the same as it was before the power outage ? Also verify etherchannel and trunking are working as designed. Verify spanning tree for vlan 72 and the root is where it should be .

jackson.ku Wed, 12/24/2008 - 04:08
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We have been checked configuraton and status you mention, everything are fine ...

Best Regards,

Jackson Ku

burleyman Wed, 12/24/2008 - 04:05
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Can you post your configs?



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