do_not_call not working

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Dec 24th, 2008
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i have the following problem with do_not_call


1. numbers in do not call text file are still dialed

2. when i'm importing using configuration manager .. seems the file is not translated to a table (no Do_Not_Call table on sql server)

3. i'v read the Cisco Outbound Option: Do-Not-Call List Table documentation. There are more fields in the Do_Not_Call table .. i'v only 2 (not editable).


how can i activate do_not_call? do_not_call table should be on the dialer db right? the same db as were the campaings are loaded..


Thanks in advanced!


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Amien7049 Fri, 12/26/2008 - 03:39
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is it true that do_not_call is no longer stored in a table .. but in the memory?

Amien7049 Tue, 12/30/2008 - 05:57
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i'v checked the manual.. do_not_call is now stored in the memory .. the list is imported and the .restore file is created .. but those numbers in the list are stille dialed.


i'v tried many formats in the file


11111111

011111111

11111111,0

011111111,0


Thanks for your help

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