Solved: VWIC2-1MFT-T1/E1 on 1721

marcOfBouloc · ‎12-26-2008

Hi,

I've a problem with this daugter card on a router Cisco 1721. In fact the router doesn't recognize this card.

******* Sh ver ********

Cisco Internetwork Operating System Software

IOS (tm) C1700 Software (C1700-K9O3SY7-M), Version 12.3(26), RELEASE SOFTWARE (fc2)

*******sh diag ********

Slot 0:

C1721 1FE Mainboard Port adapter, 2 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware Revision : 4.0

PCB Serial Number : FOC08383JC5

Part Number : 73-7546-04

Board Revision : A0

Fab Version : 04

Product (FRU) Number : CISCO1721

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 03 5A 41 04 00 C1 8B 46 4F 43 30 38 33

0x10: 38 33 4A 43 35 82 49 1D 7A 04 42 41 30 02 04 FF

0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

WIC/VIC Slot 0:

Unknown

Daughter card-Version 4 TLV Cookie Format

Hardware Revision : 0.0

Top Assy. Part Number : 800-22628-05

Board Revision : B0

Deviation Number : 94603

Fab Version : 04

PCB Serial Number : FOC1216165M

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Product (FRU) Number : VWIC2-1MFT-T1/E1

Version Identifier (VID) : V01

WIC/VIC Slot 1:

Serial 1T

Hardware revision 1.0 Board revision J0

Serial number 0023147339 Part number 800-01514-01

FRU Part Number WIC-1T=

Test history 0x00 RMA number 00-00-00

Connector type WAN Module

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 02 01 00 01 61 33 4B 50 05 EA 01 00 00 00 00

0x30: 98 00 00 00 11 11 02 01 FF FF FF FF FF FF FF FF

**********************************

I don't understand this problem.

Please, someone can help me?

Thanks in advance.

Regards.

cisco steps · ‎12-26-2008

here is your file . again, do not delete the old one t'l this one is confirmed working .,, good luck and bon chance VZ

IP BASE

c1700-ipbasek9-mz.124-23.bin

Release Date: 12/Nov/2008

IP BASE

Size: 11603.01 KB (11881480 bytes)

Minimum Memory: DRAM:64 MB Flash:16 MB

View solution in original post

Giuseppe Larosa · ‎12-26-2008

Hello Marc,

the minimum version is 12.3(14)T you had a 12.3(26) mainline.

T is for technology train.

New features and new cards are introduced in the T train and then later integrated in main release.

You can find in 12.4 mainline the support of what has been introduced in 12.3T

Bonnes Fetes a Tous

Hope to help

Giuseppe

View solution in original post

Giuseppe Larosa · ‎12-26-2008

Hello Marc,

in the following link the compatibility matrix

http://www.cisco.com/en/US/products/hw/routers/ps214/products_tech_note09186a00800ae37f.shtml

notice that the following is supported

VWIC-2MFT-E1

but yours is VWIC2-1MFT-T1/E1

the following

http://www.cisco.com/en/US/prod/collateral/routers/ps5855/product_data_sheet0900aecd8028d2db.html

declares support on C1721 for data services only

it is an IOS problem see table 1

minimum IOS for 1721 to support the VWIC2

12.3(14)T

So you need to perform an IOS upgrade to support the module

Hope to help

Giuseppe

cisco steps · ‎12-26-2008

Marc, giuslar is right,,, I have 3745 router w/ VWIC2-MFT-T1/E1 that was not been reconize due to iso .. here is the one lastest one for my 3745..ipbase ios ..

c3745-ipbasek9-mz.124-23.bin

One more thing your are in france so you may be using E1. I do not know if europe config and language are the same as USA.. bone chance mon ami :-)

cisco steps · ‎12-26-2008

here is your file . again, do not delete the old one t'l this one is confirmed working .,, good luck and bon chance VZ

IP BASE

c1700-ipbasek9-mz.124-23.bin

Release Date: 12/Nov/2008

IP BASE

Size: 11603.01 KB (11881480 bytes)

Minimum Memory: DRAM:64 MB Flash:16 MB

marcOfBouloc · ‎12-26-2008

Many thanks guys. Your replies were very helpfull for me to solve my issue.

In fact, I was missed with the vesrsion of the card I search on Cisco website (VWIC-2MFT-E1

instead of VWIC2-1MFT-T1/E1). Now I put the IOS c1700-ipbasek9-mz.124-23.bin and the card works fine !!!!!! Hourreyyyyyy !!!!

Just something I don't understand : onto the matrix compatibility, it is indicated that I need a IOS 12.3(14)T or earlier. My router was using a 12.3(26) Version and it didn't work? Could you please explain me that fact?

Thanks again. and as we said in France "BONNES FETES A TOUS"

Giuseppe Larosa · ‎12-26-2008

Hello Marc,

the minimum version is 12.3(14)T you had a 12.3(26) mainline.

T is for technology train.

New features and new cards are introduced in the T train and then later integrated in main release.

You can find in 12.4 mainline the support of what has been introduced in 12.3T

Bonnes Fetes a Tous

Hope to help

Giuseppe

marcOfBouloc · ‎12-27-2008

Many thanks for these explanations Giuseppe.

Kind regards.

Marc