Hi, I have this issue with my IPCCX server that no agents can login to it. When trying to login using Cisco Desk top Agent. It comes with an error âThe ID you entered was not foundâ very strange.
I have CUCM 6.1 AD integrated.
IPCCX 7.0 Premium
User is configured properly as I was able to assign them to Queues and some of the users are admins as well, they can successfully login to the admin page and appuser page.
Any idea in what could be the issue in here. Much appreciated for your help.
Also see attached log file