Taking the Backup of Call Manager Directory

Unanswered Question
Dec 29th, 2008
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Hi ,

Can any one help me to take the back up of IP phone details and corresponding

DN to excel sheet for the sake of inventory in UCCM : 6.0 .

Thanks & Regards ,


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carenas123 Fri, 01/02/2009 - 12:40
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The Cisco IP telephony Applications Backup Utility automatically backs up the following items:

• Cisco CallManager database on SQL Server 7, including the Call Detail Records (CDR) database

• Administrative Reporting Tool (ART) database

• DC Directory, LDAP directory

• Distribution .ini, which contains the publisher and subscriber configuration information

• Database.dat, if present

• HKLM\Software\Cisco Systems, Inc.

• Cisco Customer Response Applications (CRA)

For detailed information on backing up the Cisco CallManager, refer to the Backing Up and Restoring Cisco CallManager and locate your release number at the following URL:



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