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12.2(33)SXI and Ciscworks LMS

zztopping
Level 4
Level 4

‎12-29-2008 10:03 AM

Ciscoworks LMS 3.1 cannot poll the inventory of my 12.2(33)SXI SUP720-10G-powered 6509's. Is this a known limitation for the time being or should I troubleshoot ciscoworks itself?

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8 Replies 8

zztopping
Level 4
Level 4

‎12-29-2008 10:04 AM

I nearly forgot, the inventory error is:

"Device Collection Failed"

Super-descriptive.

0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee

‎12-29-2008 10:04 AM

This sounds like my bug CSCsv65621. If you post the IC_Server.log, I can verify.

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zztopping
Level 4
Level 4
In response to Joe Clarke

‎12-29-2008 10:52 AM

can that only be pulled from the server console(not through ciscoworks gui?)

this is occurring on two switches that are VSS capable(PFC3c) but not in VSS mode(standalone)

0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to zztopping

‎12-29-2008 11:05 AM

The log can only be obtained from the server directly.

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zztopping
Level 4
Level 4
In response to Joe Clarke

‎12-29-2008 11:32 AM

See attached.

13513-IC_Server.log.gz
0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to zztopping

‎12-29-2008 11:34 AM

There are quite a few exceptions in here. What is the management IP of this particular switch?

0 Helpful

zztopping
Level 4
Level 4
In response to Joe Clarke

‎12-29-2008 11:40 AM

Sorry.

Look at 10.20.6.2 and 10.20.6.18...approx 12:15~12:40 EST today.

0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to zztopping

‎12-29-2008 11:45 AM

You are hitting my bug. A patch is available if you contact the TAC.

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