UT host reporting, multiple lines for same hosts

js88888888 · ‎12-29-2008

This appears to be a known issue but looks like it was supposed to have been resolved in my version, 4.0.12.

What I am seeing is some hosts showing up 2-8 times in a UT report, all with same information, but with different "last seen" info for each line.

Is there any work-around or fix for this?

thanks!

Joe Clarke · ‎12-29-2008

This is a known problem, and while it was fixed, it is not auto-correctable. In order to correct the problem, the ANI database must be reinitialized after upgrading to a fixed version:

NMSROOT/bin/perl NMSROOT/bin/dbRestoreOrig.pl dsn=ani dmprefix=ANI

Afterwards, you will need to run a new Campus Data Collection, followed by a new UT acquisition. The duplicates should not return.

js88888888 · ‎12-29-2008

Thanks Jclarke, will this process take anything else "offline"? Don't remember what the ANI DB affects....

Joe Clarke · ‎12-29-2008

The Daemon Manager will need to be shutdown. Only Campus Manager data will be lost, though.

js88888888 · ‎12-29-2008

Thanks much Jclarke, this did the trick.

js88888888 · ‎05-01-2009

I did notice that this returned not too long after this fix.

At this time, UT reports are still showing 2-6 entries for some hosts.

Should I rerun the purge again or do you know of another fix?

thanks

Joe Clarke · ‎05-01-2009

Some duplicates may be fine. Is the only difference between them the last seen time?