Detailed information call disposition (flag) ans Peripheral Call Type

Unanswered Question
Dec 29th, 2008
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for outbound the manual has some detailed information .. for inbound too .. but its not clear at all..


for example:

PeripheralCallType : 17

CallDisposition : 13

CallDispositionFlag : 01


or


PeripheralCallType : 10 (Agent Inside)

CallDisposition : 14

CallDispositionFlag : 01


anyone has some more documentation about this?


Thanks in advanced


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Amien7049 Fri, 01/02/2009 - 13:09
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yes. . i'v read that .. its not really clear .. was looking for some more additional information .. thanks for the reply though

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